Adobe Acrobat Reader DC – RdrCEF has stopped working

Adobe has recently released an update that looks to have caused issues with 2008 R2 servers.

Adobe Reader version 2017.009.20044 is causing problems for Adobe Acrobat Reader DC upon launch.


Adobe Acrobat reader rdrCEF


After installing this update, you may see the following error:

‘Adobe RdrCEF has stopped working’. The ‘APPCRASH’ application name is ‘RdrCEF.exe’.


Adobe Acrobat reader rdrCEF stopped working


To resolve this problem, simply navigate to the following location:

C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroCEF

Once there, you then need to move/delete the following ‘exe’ files:

  • RdrCEF.exe
  • RdrServicesUpdater.exe

Once these files are either moved to another location or removed, you should now be able to open Adobe Reader with no issues!


It’s a walk in the park with virtualDCS

On the 16th and 17th May, the virtualDCS team is returning to the Royal Armouries in Leeds. Delegates can take a walk in the park and have a picnic with the team on stands 131 and 121.

virtualDCS will be offering free business continuity advice to delegates, showing visitors that Disaster Recovery doesn’t have to be complicated with help from the virtualDCS and technology such as Veeam, VMware and Nimbox.

Disaster RecoveryWith special guests Nimbox, the team will once again be conducting an anonymous survey on the ‘state of Disaster Recovery in the Yorkshire region’ as a follow up from last year’s activities.

“We had a brilliant response to the research we conducted last year and we actually uncovered some very surprising and worrying statistics. From these results, we decided that it would be useful to conduct the same research again, so we could compare and contrast how Disaster Recovery trends have changed over the last year.” said Nicola Smith, Marketing Manager at virtualDCS.

Some of the statistics included:

  • 13% of respondents had never backed up any business data.
  • 35% of companies didn’t have a Disaster Recovery plan in place.
  • 43% of businesses risk losing over 24 hours’ worth of data at any time.

The full results from last year’s survey can be viewed here.

What is Buy Yorkshire?

Buy Yorkshire is the Biggest Business Conference and Exhibition in the UK, outside of London; bringing together thousands of executives and stakeholders from the business community to meet, network, share experience, learn, build relationships and ultimately trade. With a full programme of seminars, panels and workshops, Buy Yorkshire welcomes all sectors and is entirely free for delegates to attend.

 About virtualDCS

virtualDCS has pioneered the development of the cloud computing industry since its conception. Specialising in highly secure Disaster Recovery, Software as a Service and Infrastructure as a Service solutions, virtualDCS’ approach is to work in partnership with clients, ensuring that their infrastructure is ready to exceed the service levels demanded by their business.

For further information call +44 (0) 3453 888 327 or email

Why cloud disaster recovery?

Regardless of the industry or size of your business, preserving your data is critical to its survival.

93% of organisations that lose data due to an incident are bankrupt within two years. Traditional continuity methods have been proven to be expensive, difficult to manage and increasingly unreliable.

Cloud backup is now a more popular and efficient solution, but why?

Options for Offsite Disaster Recovery

You think you’re doing everything right, backing up your data on a regular basis and checking your backup configurations are up to date. Yet, when a pipe bursts in your building and leaks on your equipment, you lose your critical data within a matter of minutes.

disaster recoveryIn order to accurately protect your information, you must also move it off-site. Many organisations store their backup technology on-site, exposing the only copy of their data to risk from disasters such as fires, floods and storms.

The time and money spent recreating lost data is costly, not only in lost productivity but in terms of lost revenue and customer goodwill.  With cloud-based disaster recovery, your data could be backed up or replicated off-site within minutes.

Fast restoration

When disaster strikes, you don’t have the luxury of waiting hour on hour to recover your data. Your organisation cannot afford the cost of downtime or lost revenue, but with real-time replication, you could restore your up to date information rapidly.


The unpleasant reality is that tape-based backup is time-consuming and tedious. While organisations know that they must protect their data, those with limited IT staff would prefer to focus their time on more strategic projects central to the business. Cloud disaster recovery solutions reliably and automatically offload these functions, freeing staff to work with a more direct impact on your business.


Cloud backup solutions automatically transmit changes in files and databases to a secure, off-site facility, so your staff can achieve this level of backup with minimal effort. Greatly increasing reliable protection of your organisation’s data.

Get predictable costs and simpler budgeting

Not only does cloud DR protect your data, it could also protect your cash flow by offering predictable budgeting and costs, with no surprises.

Do you know where your cloud backups are stored?

For an IT manager, a comprehensive Disaster Recovery solution involves successfully orchestrating a number of elements, however, one valuable piece often overlooked is storage location.

Even though your information is stored in the cloud, data and backups still need to be stored on a platform, in a physical location. With the cloud industry becoming increasingly competitive, some vendors may be tempted to cut costs to gain customers… but where are these costs savings coming from? Service? Hardware? Location?

Vendor trust

cloud backupIt’s not just a case of buy cheap, buy twice. Knowing where your data (and often your client’s data) is stored, both in regards to backups and live information, is incredibly important.

There’s no point protecting your information through cloud backups, with two-factor authentication and a comprehensive firewall when your managed service provider is storing all of your backups on a platform in a storage cupboard.

One of the first things to consider around the location is the physical accessibility of the backups. Where are they stored?

A highly secure data centre with 24-hour security and fingerprint protection, or a cupboard in the back of an office, next to the vacuum cleaner?  Vendor research is incredibly important.

Mother nature

Another factor that you need to consider around the location is mother nature. Are your backups stored in a data centre location with a very high flood risk level? What happens if your live data and backups end up water damaged?

Location research can prevent a host of issues and as the cloud industry becomes increasingly competitive, it’s even more important to check the location of your data.

If you’d like to speak to someone about protecting your business data through the cloud, call the team on 03453 888 327 or email

The different flavours of application hosting

When it comes to application hosting, and all things cloud, there is no single way of achieving the desired end solution.

This can often cause confusion for developers, as Infrastructure solutions come in a variety of ‘flavours’, where you can design the best platform for your software. From operating systems to fire walls, all elements can be customised. This is why partnering with an experienced vendor is important.

At a basic level, there are two well noted platform options for hosting software. These are Single-tenant SaaS, which is actually a basic hosting method, and Multi-tenant SaaS. These can then be supported by different layers of managed hosting, often provided by the cloud vendor.

Single-tenant SaaS or Hosting

application hostingSingle tenant SaaS is actually just plain and simple hosting, that has been swept up in the cloud acronym trend. With this ‘single-tenant SaaS’ method, the developer would have a dedicated Private Cloud platform for their business. Each of the developer’s customers would then have an individual, isolated stack dedicated to them.

Typically, this means that customer application is more isolated from other customers applications and that the developer can change each application to suit the customer if it’s required. This means that, if needed, customers can run on different versions of the software.

Multi-tenant SaaS

Application Hosting in this manner is delivered through an infrastructure platform, which is shared with other customers that belong to a vendor. All data and resources are separate and isolated from other customers but they all operate on the same platform infrastructure.

There are a number of advantages for a developer choosing to host their application in this way.

Firstly, upgrades are managed for all of the users on the platform and upgraded simultaneously.

This means that the developer doesn’t have to manage patches and upgrades, they’re automatically applied.
Secondly, developers don’t have to worry about scaling hardware in reflection to business growth as the vendor manages this. They can also easily scale up or down the requirements in your rented area, as needed.

Critical bugs are typically fixed faster and if any issues should occur on the platform, the vendor support team will be able to duplicate the environment quickly for testing, this should help reduce support time.

The future of SaaS

If you work with a competent cloud hosting provider then there are infinitely more advantages to utilising a multi-tenant SaaS environment. This is why it’s quickly becoming the norm for businesses utilising cloud technology.

Whichever form of application hosting your chose to deliver your software with, overall the cloud provides an array of business benefits for developers that were previously unavailable. Some of which include the ability to access new customers internationally, simplicity in performing proof of concepts, lower total cost of ownership, and painless upgrades.

These features are driving the industry forward and this fast paced cloud division is not set to slow down, in fact, by 2020 it’s estimated that the industry will be worth $132.57 Billion.

SaaS and your business

Whether you’re a budding software developer new to the cloud, or an experienced software house interested in changing providers then we can help. Our team has worked with software houses in a variety of sectors, helping them to grow and develop their software business in the cloud.

We provide a trusted and highly available solution that’s managed by people who you can talk to, usually at a fraction of the price of International brands.

We’d like to prove that we can help you, which is why we also offer a free 30 day proof of concept and trial. For more information, please contact the team.

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