Managed Hosting
By hosting on our highly available server farm, virtualDCS have already removed the need for you to have any concerns about hardware failure. We have taken away the need to worry about hardware upgrades, and we have given you the ability to see how your servers are performing in real-time. But there is so much more we can offer to improve your life and your uptime. Learn more about our hosting platform
At virtualDCS we do not believe that one size fits all so we have created a range of services to help you when and if you need them. You can mix these services to tailor the support package that matches your needs and your budget.
GOLD Services
For customers who want relief from the burden of server management.
Our Gold support packages removes your responsibility for managing a variety of standard services and applications. Your systems will be monitored and managed by our support teams in line with your business requirements. This will provide you with the following benefits:
- Free up your expensive IT resources to focus on supporting the business, not mundane server maintenance.
- Remove the need to train and retrain staff on non-business specific software.
- A comprehensive service delivered in line with a good Service Level Agreement.
- Industry best practice implementations that have been tried and tested.
Gold Services Include:
Gold Support
Proactive Maintenance of the supported system, including housekeeping, patching & updates. User maintenance - adds, moves and changes. Proactive Monitoring of services and full reporting.
Gold Firewall
The Gold firewall service gives you your own dedicated firewall, sized appropriately for your individual requirements. Our skilled engineers will implement and advise you on your rule selection.
Gold Backup
Let us manage your backup for you. We will work with you to create the best backup schedule for your needs. We will then monitor and manage your backups and recoveries, including regular testing.
