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Customer Support

All of our cloud hosting, and business continuity services INCLUDE support as part of the service.

Our Service Desk team has expertise in all the technologies we supply, and many more that we don't. The experienced engineers that you meet during the implmentation phase, will be the same engineers you speak to when you call our service desk. Our service desk team is on hand 24 hours a day to assist our clients, and support tickets can be raised over the phone, by email, or online using our service desk portal.

Our service desk team is on hand 24 hours a day to assist our clients, and support tickets can be raised over the phone, by email, or online.
Silver Veeam Partner virtualDCS always partner with best of breed suppliers to ensure we are able to provide truly resilient supportable enterprise solutions to our customers
Microsoft Gold Partner virtualDCS always partner with best of breed suppliers to ensure we are able to provide truly resilient supportable enterprise solutions to our customers
Armorlogic Partner Profense – protect your web sites with the best web application firewall offer on the market, and the only VMware Virtual Appliance
IBM Partner virtualDCS always partner with best of breed suppliers to ensure we are able to provide truly resilient supportable enterprise solutions to our customers
HP Preferred Partner virtualDCS always partner with best of breed suppliers to ensure we are able to provide truly resilient supportable enterprise solutions to our customers
Cisco Partner virtualDCS always partner with best of breed suppliers to ensure we are able to provide truly resilient supportable enterprise solutions to our customers
DoubleTake Partner virtualDCS always partner with the best, DoubleTake is a best or breed solution enabling 'Recovery as a Service' solutions
VMWare Partner virtualDCS™ was recognised as the UK’s first VMware® Service Provider Program (VSPP) Enterprise Partner. This is the best of breed software for both Private Cloud and Public Cloud solutions
 
   
 
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