How do I connect to a Veeam service provider?

It’s incredibly simple to connect to a Veeam service provider and configure your Veeam Cloud Connect solution.

This blog aims to give you a brief guide on how to complete the configuration.

 

 

Before you begin you need to have the following information to hand:

A full username and password for your tenant account (speak to your service provider to register these details). A full IP address or DNS name for the Service Provider you’ll be communicating with.

Stage 1: Find your Veeam service provider

In the wizard open up the background infrastructure view, click on the ‘Service Providers’ and then ‘add a service provider’. In this section enter your IP address or the full DNS name for the Server Provider. You can also add any information for your Veeam service provider.

Stage 2: Cloud Provider configuration

  • Using the port element, specify which port your tenant backup server will use to connect to the gateway. The default port is 6180, but your service provider should be able to specify this if it’s different.
  • If the service provider is managing the tenant’s backup, you should check the box that states you “Allow this Veeam Backup & Replication installation to be managed by the service provider”. This enables the Veeam service provider to be able to manage the backup server through the Availability Console.  System Domain Credentials are needed for the Service Provider to access your console.
  • Click ‘next’.

Step 3: TLS Certification

Veeam service providerIf applicable, in this section you can view and verify the TLS certificate received from the service provider. To view this, just click the link.

  • From the credentials list, select the details for the tenant account, as provided by your Veeam Service Provider. You can also manually add them in this section. When completed, click ‘apply’.

Stage 4: Repository and Replication resources

  • In the resources tab of this screen, the system will automatically calculate the amount of resource given to the tenant, then display the results. After this has completed, click ‘next’. Please note that it may take some time.
  • Within the hardware plans category the wizard will calculate storage, computing and network assets that are available and allocated to the tenant, by the Veeam Service Provider.

Stage 5: Managing Network extensions

In the network extension tab, the wizard will detail extension appliances for the network that will be deployed on the side of the tenant. The network extension appliance is used for maintaining and initially establishing connections between production Virtual Machines and virtual Machine replicas after a partial site failover has been initiated.

Here, using the Network Extension Appliances list, you can also view the default extension settings, add new network extensions (if you have multiple IP networks in production) or edit current ones.

Step 6: Configuring network extension appliances

This window gives two options, where you can edit the existing appliance by selecting and clicking ‘edit’, or offering the facility to add new extensions.

  • Navigate to ‘choose’ and select the host which the network extension needs applying to. This is the source host where your production Virtual Machines will be replicated to the host.
  • This step differs, depending on what hardware plan you have.
    • For VMware Hardware plans, in the ‘resource pool,’ section click ‘choose’ and select the pool where the extension appliance Virtual machine is to be placed. In the Datastore section, click choose and select the store where you would like to keep the files of the network extension appliance VM.
    • For Hyper-V hardware, in the Folder section, press ‘choose’ and select the path and folder where you’d like to keep files of the network expansion VM. In the network section, select the Virtual Switch that the production VMs on the host is currently connected to.

Step 7 (optional): IP clarification

The next step is to confirm the appliance’s settings. If you’d like to assign this automatically (you have DHCP configured in your environment), simply keep the ‘obtain IP address automatically’ selected.  Please note that Veeam Cloud Connect does not currently support DHCP for replication. Further information on the current limitations can be found at  https://helpcenter.veeam.com/docs/backup/cloud/cloud_replication_limitations.html?ver=95

To manually assign the IP address to the appliance, enter the information into the “use the following IP addresses” section, specifying the IP address, Subnet mask and default gateway. Click ‘ok’ to proceed.

Stage 6: Summary of results

At the apply stage of the wizard, you’ll be able to view and save resource information, as well as deploy the specified number of network extension appliances to your host. After this process has completed, just click ‘next’. You’ll then be able to review the configuration and close the wizard.

If you’d like any further advice or information, feel free to leave a comment below, email enquiries@virtualDCS.co.uk or call +44 (0)3453 888 327.

Happy birthday to us! virtualDCS celebrates 10 years of cloud innovation

virtualDCS will be celebrating in style on the 1st September, looking back at a decade of success in the Cloud.

A blog by Richard May, Managing Director.

The Cloud was born here in Leeds. In 2005 the virtualDCS team, working at the ICM Computer Group, built the first ever VMware cloud platform. We also signed the first ever UK lead initiative to provide rented VMware resources. This model is now the cloud as we know it today.

happy birthday virtualDCS - cloud computing expertsAfter many Coffee shop meetings after work, we decided to create virtualDCS and focus on this new IT explosion. Today, we’re still acting as catalysts for change within the industry, with benchmarks such as being the ‘first VMware Service Provider Enterprise partner’ to being one of the largest Veeam Cloud Connect providers in Europe.

Our UK hosted cloud platform now spans multiple sites and is arguably the most mature UK owned cloud platform in the country. This is another accolade we are very proud of.   

With many of our first employees still at the company, our recruitment approach of employing apprentices has been great for us. 10 years and we still have every single one of them. This is why we see our company as a shining example of how the Apprentice Scheme can help people reach their full potential.

Looking toward the future

Now we’ve hit this milestone, we’re not planning on sitting back with our feet up. We’ve just welcomed Colin Meakin as a new non-executive director into the team. We’ve also expanded our support department and are currently recruiting for new business development managers and administrative assistants.

We’ve also just recertified our ISO 27001 status and are working hand in hand with Veeam to launch a new service that the industry hasn’t seen before.

So, how do we do it all, you ask? Looking back it’s safe to say we owe a lot of our success to our fantastic employees. Our strong business values also play a part.

What are our values?

If you split virtualDCS in half like a stick of rock, these values would be right down the middle:

Be dependable – to do what we say we will when we say we will.

To be consistently innovative – We’re always looking to improve, both in business and technology.

Be easy to do business with – Any action that we take makes our customer’s lives easier.

To be an awesome place to work – We want our employees to enjoy coming to work and our customers excited to visit us.

10 years on we’ve still got our first ever customer, and yes, they still enjoy visiting us. As well ensuring our high standards, these values have seen us supporting the community doing many weird and wonderful things, from 7 seated charity bike rides to bring your pet to work week.

With so few businesses managing to hit this milestone, we’re delighted that we’ve reached our 10th birthday. We’re now looking forward to the next 10.

If you’d like to speak to us in more detail about our solutions and our company, we’re always on the other end of the phone. Just call 03453 888 327 or email enquiries@virtualDCS.co.uk.

The right Disaster Recovery solution saves time and money

As the old saying goes, time is money and to save money, you shouldn’t be wasting time. The right plan and Disaster Recovery solution can save both.

Believe us, we know it’s a manic job to manage an IT department and we’ve seen first-hand how many different tasks managers have to juggle just to keep operations running smoothly, let alone finding the time to evaluate their current Disaster Recovery solution.

disaster recovery solutionFor me, when I think about Disaster Recovery, two phrases come to mind. The first one is the one above, and the second is the cliché expression that ‘failing to prepare means preparing to fail’.

Save time with planning

Although these may sound like obvious things to consider, in a recent Business Continuity preparedness survey, a staggering 31.5%  of organisations admitted that they didn’t have a complete Disaster Recovery plan in place.

If your business is one of the 31.5%, just imagine how much time and effort it would take attempting to find (if it’s at all possible) or recreate this lost information. If it can’t be recreated, how much money would this scenario cause the business to lose?

Again, I can offer a rough guideline on this. In another Disaster Recovery survey conducted in 2016, 98% of businesses that were reported that a single hour of unplanned downtime would cost their business over $100,000, with 33% reporting that it would cost $1-5 million. When considering the increasing reliance on data from 2016, this value would have only grown.

Save time with technology

Not only does a strong Disaster Recovery plan save time, the right solution also makes a big difference. Traditionally, tape-based backups were a chore, especially when complying with the 3-2-1 rule. Not only would you have to manually back up each device on a regular schedule, you’d also have to transport a copy of the information off-site.

If only one file needed retrieving, you’d also have to allocate time to finding and restoring the specific file. The file type and size could also add extra time on to this total.

Thanks to the cloud and advances in technology, the process of backing up and retrieving information has revolutionised. If you’re interested, you can read more about the evolution of traditional solutions in our blog ‘tape vs. cloud backup’.

Available solutions

At virtualDCS, one Disaster Recovery solution we offer to our customers is Off-Site backup, utilising Veeam Cloud Connect technology. As its one of our leading services, I’m going to use it as an example to highlight the resource saving features that are available in the market, today.

With this particular cloud solution, your department can take control of its data, with the ability to access and recover hosted repositories from one central console. There’s no wait time and cheesy hold music as you don’t have to contact any external parties for assistance.

The department could also track repository consumption with ease, quickly restore entire Virtual Machines or search and restore a single file a within a couple of clicks. This is infinitely faster than non-cloud solutions. The right cloud solution can also provide these services at a lower cost than traditional tape-based solutions. If you’d like to hear more about Veeam Cloud Connect, follow this link.

If you’d like to speak to virtualDCS about finding the right Disaster Recovery solution and how we can make your life easier,  give us a call on 03453 888 327 or drop an email to enquiries@virtualDCS.co.uk We’re more than happy to help. 

Veeam Challenge: Replicating legacy technology

Technology is either being created or updated every minute of every day and the cutting edge will soon be classed as legacy technology, with this in mind we’ve created the Veeam Challenge.

We often have conversations in the office around old tech and how things have changed. Typically, laughing as we talk about our old mobile phones the size of bricks, the unforgettable sound of the dial-up modem and the inevitable argument that followed when anyone wanted to use the phone.

virtualDCS Veeam challengeWe still have the memories, but wouldn’t it be even better to have the technology itself or even just the data on them? I’m sure many would love to see the pictures they took on their first ever camera phone again or the first email they ever sent.

Everyone, especially businesses, should have some way of protecting their data, historic or otherwise, and one of (in our opinion) the best ways to protect business information is using Veeam technology.

The challenge – can you beat the virtualDCS team at the Veeam Challenge?

This is where we came up with a challenge for our technical team – to find the oldest piece of computer technology they can and to replicate its data using Veeam Cloud Connect.

We’ll keep you updated on the team’s progress over on our Twitter page and if you think you can beat the team, we’d love to see what systems you’ve managed to protect. We’ll be giving away a prize to the winner.

What’s the oldest piece of technology you currently have?

We’ll also be dusting off any the old gadgets that we can’t bear to part with! Looking back at our favourite pieces of discontinued tech, talking about their evolution, how they shaped our lives and sharing any stories we may have.

Get involved

As always, we’d love for our customers, friends, family and readers to get involved, so we’re going to be sharing these stories on our social profiles, as well as our blog. But for now, we’re just going to ask you one question:

‘When you look back at childhood, what technology makes you smile when thinking about it?’

Outstanding company growth unites Colin Meakin and old friends at virtualDCS

The Cloud Computing experts are celebrating the end of another exceptional financial year and are looking towards the future, as they welcome Colin Meakin as a non-executive director.

Colin’s new position has been driven by the company’s rapid growth delivering solutions from its own cloud platform, including IaaS, SaaS, and Veeam Cloud Backup & Replication services.

Colin Meakin joins virtualDCS

The virtualDCS company directors have all worked with Colin in one of his previous positions over 10 years ago, and the formidable team is thrilled to be working together again.

Colin has a prestigious background in the IT industry with a proven record of driving business success, having held boardroom positions at several key organisations, that went on to be industry success stories.

One of which includes the ICM Computer Group plc, where he helped grow the business from start-up to £80m turnover. Colin will be injecting both this passion and experience into his new role at virtualDCS, helping to propel the business onto the next chapter of success.

Richard May, Managing Director at virtualDCS said: “virtualDCS has grown dramatically each financial year to date and appointing Colin as a non-executive director is the first step on the next stage of our growth plan.

From working with him personally, we know that Colin has a wealth of industry knowledge that will be nothing but beneficial to virtualDCS.”

Collin commented on his new appointment: “It’s great for us to be working together again, especially in such an innovative, forward-thinking company like virtualDCS.

I’m looking forward to helping the business continue to grow and build upon the last 10 years of success.”

September of this year marks 10 years since virtualDCS was founded and the team is now looking forward to the next 10. Growing every day, virtualDCS is constantly expanding its excellent delivery team and is now focussed on expanding its thriving sales team.

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