Finding the right software hosting partner
Software as a Service is one of the fastest growing divisions of cloud computing.
From deploying agricultural software to hosting accountancy software, businesses are benefiting from delivering their applications online. Consumers are actively driving forward this method of software delivery and in an effort to compete with competition developers are looking to partner with reliable hosting providers.
So, how would an independent software vendor assess how suitable a potential provider is? We’ve listed a few questions to help.
“Can you demonstrate similar deployments?”
This sounds like an obvious question to ask, but you would be surprised at how many budding software developers, new to the industry, don’t ask for references. The provider should be able to explain how its other customers are solving their business challenges using the software hosting solution.
“Can we try before we buy?”
This might sound cheeky, but it’s logical. Surprisingly few vendors offer a complete proof of concept and by asking this you can immediately assess if the vendor is willing to go the extra mile for your business. More often than not, if this is an option the vendor would usually charge for the professional services and facilities used during set up.
From our experience as a hosting partner, we understand the importance of testing a new solution, which is why we offer a completely free 30 day trial. A trial period helps developers to not only test the implemented solution but to also work with the support team to get a feel for the provider.
“Can we view your Service Level Agreements?”
Service Level Agreements (SLA’s) are another great method of narrowing down potential partners. Here are a few questions you should ask and look towards in order to assess and compare SLA’s:
- Are the SLAs relevant to what we need to cover as a company?
- How transparent is the cloud provider?
- If the SLAs are broken, will there be adequate compensation?
“Do you meet our security requirements?”
Compliance is key when evaluating cloud partners. You need to ensure that the company you select is appropriately credited to handle your customer information.
If you’d like to speak to a cloud specialist about your software hosting requirements, contact us on +44 (0) 3453 888 327 or email enquiries@virtualDCS.co.uk for more information