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Category: Support FAQ

The Cloud Computing experts

Adobe Acrobat Reader DC – RdrCEF has stopped working

RdrCEF issues – Adobe has recently released an update that looks to have caused issues with 2008 R2 servers. Adobe Reader version 2017.009.20044 is causing problems for Adobe Acrobat Reader DC upon launch.     After installing this update, you may see the following error: ‘Adobe RdrCEF has stopped working’. The ‘APPCRASH’ application name is…
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How to create failover plans with Veeam Cloud Connect

When using Veeam Cloud Connect replication, to protect your critical VMs and initiate a smooth full site failover, you need a failover plan in place. This blog outlines the steps and configuration needed to create the failover plan on the customer’s Backup & Replication console. First, navigate to the ‘Backup & Replication’ tab and then…
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Disaster Recovery in three steps

Protecting your business information is as easy as 1, 2, 3. So why not this year the year your business finally protects its assets? Did you know that according to FEMA, almost 40% of SMBs never reopen following a disaster? With new innovations such as Veeam Cloud Connect, there’s no excuse not to protect your…
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Extend CentOS partition with no reboot

(Additional 5GB disk in this example) First create a new disk in VMware and attach it to the server, then on the server run the following commands: df – find the partition you want to increase in size.       lvdisplay – locate the partition, underneath should be the volume group, make a note…
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Resolve Temporary profile Errors on Windows 7 / Windows Server 2008 R2

You may find that when you logon to your PC or Terminal Server, your saved items and personalized settings have disappeared. You may also be greeted with one of these messages in the bottom right hand corner: Don’t panic as the resolution is only a few clicks away. If possible, logon with another Administrator account…
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Installing SCOM agent on Linux Servers

A blog by Ryan Barlow, Support Engineer at virtualDCS. I was tasked with installing Microsoft SCOM agents on some Linux servers that we have. They were sat behind a gateway server. This is not as straight forward as I originally thought. I decided to put down the method that worked for me into this step…
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What makes a good cloud support team?

At virtualDCS we pride ourselves on our Leeds based IT support team, the solutions and support that they provide. A typical cloud support team doesn’t offer the same comprehensive service that we do. So, how can you make sure you’re receiving the best support possible? We’ve compiled a list of three things for you to look out for.…
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