Cyber resilience solutions, built around your business

FAQs

Common questions about building cyber resilience with our CloudCover data protection services. Can't see your question? Get in touch and we'll answer it directly.

• What is cyber resilience, and how is it different from cyber security?

  Cyber security is about keeping threats out. Cyber resilience is broader: it assumes disruption will happen and makes sure your business stays operational and recovers fast when it does. It is a layered approach that combines protection, backup, replication, disaster recovery and tested processes, so you defend against attacks and keep running through hardware failure, human error and cyber attacks like ransomware.

• How do I choose the best cloud data protection company for cyber resilience?

  Look for use of proven technology, real accreditation and people who own the outcome. DCS is a Platinum Veeam partner and a two-time Veeam Global Innovation Award winner, with UK data centres, an engineer-led operations team and a Clean Room recovery capability.

  We offer a range of fully managed cyber resilience and assurance solutions that protect the applications and systems today's businesses rely on to operate. The best providers in this space cover the whole picture: protection, detection, recovery and testing.

• What is cyber recovery, and how does it work?

  Cyber recovery is getting your systems and data back safely after a cyber incident such as ransomware. With DCS disaster recovery for example, your data is replicated to our UK cloud and, when you recover, it passes through our Clean Room, an isolated environment where it is checked to be malware-free before it goes back into your live network. That way you recover without reintroducing the threat.

• Do you offer cyber recovery as a service?

  Yes. We deliver managed cyber recovery as part of our cyber resilience suite. With CloudCover Recover, we host and manage your recovery environment, replication and failover, and our Clean Room service validates data before restoration, all backed by our UK engineer-led operations team. You get enterprise-grade recovery without carrying the infrastructure or the in-house overhead.

• What cloud data protection solutions does DCS offer?

  We provide a full suite of cloud data protection solutions: Assured 365, cyber security, monitoring and data backup for Microsoft 365, secure off-site cloud backup via CloudCover Vault, on-site backup with CloudCover Local, replication and disaster recovery via CloudCover Recover, and CloudCover K8s Kubernetes protection. Each is delivered and supported by our own engineer-led team from UK data centres, so you can protect every workload under one accountable provider.

• What is the Microsoft 365 shared responsibility model, and do I need a 365 backup?

  Microsoft keeps its platform available, but under its shared responsibility model, your data is your responsibility, and they only offer limited data backup and protection as standard. Accidental deletion, malicious action and retention gaps are not necessarily covered by Microsoft. CloudCover 365 backs up your Microsoft 365 and Entra ID data with extended retention periods and granular restore so you can recover individual items or whole mailboxes quickly if something goes wrong.

• Can you protect Kubernetes and containerised workloads?

  Yes. CloudCover K8s protects Kubernetes applications and data from loss, failure, insider attacks and cyber threats, and lets you move applications with ease. It brings the same backup and recovery discipline you would expect for virtual machines to modern containerised Kubernetes environments.

• What is a Clean Room recovery, and why does it matter?

  A Clean Room is a secure, isolated environment where your data is checked and validated before it returns to your live network. After a ransomware attack, backups or replicas can carry the infection. The Clean Room lets you validate that a copy of your data is clean first, so you recover without reintroducing the malware and triggering a second incident. It is a core part of how we deliver safe recovery.

• What is the difference between backup, replication and disaster recovery?

  Backup keeps copies of your data so you can restore files. Replication keeps a continuously updated copy of your systems ready to run. Disaster recovery is the whole plan and capability that keeps the business operating through an incident and returns systems back to normal.

• Is my data kept in the UK?

  Yes. Our backup, replication and recovery services run from our Tier 3, ISO 27001-accredited UK data centres, with encryption in flight and at rest. Your data stays on UK soil, which supports data sovereignty and the compliance requirements common in regulated sectors.

• What makes DCS a strong cyber resilience partner?

  DCS combines technology with proven process and genuine expertise. We are a Platinum Veeam partner and a two-time Veeam Global Innovation Award winner, we run our solutions from UK data centres, and every service is delivered by an engineer-led operations team, so you reach someone who understands your platform rather than a chatbot or call centre to triage your query.