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Camb IT Support

A Microsoft 365 Backup Case Study

IT support specialist, Camb IT Support, is the latest reseller from across Europe and beyond, to offer its clients one of the world’s most advanced backup services for Microsoft 365, known as CloudCover 365, after previously using an overpriced and inferior US based solution.

The company is a leading supplier of innovative IT services to businesses across all industry sectors. It deploys, supports and maintains a vast range of IT systems as well as providing consultancy, cloud and security services. In addition, Camb IT Support is widely recognised as a leading Microsoft 365 migration specialist. Here Mathew Burrell, from Camb IT Support, explains why CloudCover 365 was the obvious product to offer to the company’s clients.Here Mathew Burrell, from Camb IT Support, explains why CloudCover 365 was the obvious product to offer to the company’s clients.

Why do you need to offer your clients a backup service?

There is no denying that Microsoft Office 365 is a first class tool that enables users to work almost anywhere and on a wide range of devices, which makes it extremely popular. However, its backup system is far from adequate, with big holes in it that a lot of people are simply not aware of.

What was the solution?

In order to provide our customers with the high standard of service that we’re renowned for, we had to offer them a backup and restore service that is straightforward to use, highly secure and cost effective. We looked in depth at four other options, but CloudCover 365 ticked every box, as well as offering secure encryption, immutability and retaining data for an unlimited period.

Camb-IT-Support

What has the impact been?

The product is more cost effective than the US based solution we were previously using and its simplicity and functionality means that on average it now takes much less time to restore a users’ data, which is significantly improving the efficiency of our helpdesk.

CloudCover 365 has been a gamechanger for Camb IT Support. We’ve already supplied it to 10 customers, with hundreds of employees, ranging from local schools through to a global business with teams across Europe, Africa and Asia, and the feedback we’re receiving is extremely positive. We’re now looking forward to rolling it out to more of our customers over the coming months.

Jason Newell, from CloudCover 365, added: “This product is now establishing a solid reputation for its quality and simplicity, which is underpinned by strong fundamentals that include being hosted in the UK, G-Cloud accredited and ISO27001 certified, and all this really resonated with Camb IT. Like all resellers, the company must deliver for its clients, and provide a best in class solution, which CloudCover 365 offers.

“We’re delighted that Camb IT Support has joined a growing list of resellers worldwide that we’re now working with, which already includes companies throughout the UK, Belgium, Portugal, Sweden and Egypt.”

Resellers of CloudCover 365 have the option of offering it as a fully customisable, white labelled portal and a bolt-on service to existing Microsoft 365 licences or cloud solutions, as well as being able to manage and monitor customers from the central CloudCover 365 portal.

Expert guidance and training, along with both branded and white labelled marketing material, is also provided.

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