CloudCover Recover: Disaster Recovery as a Service (DRaaS)

FAQs

Explore and understand how CloudCover Recover works and helps businesses stay up and running - no matter what happens.

• Why would I use replication over backup?

  Backups help you recover data. Replication helps you recover your business.

  While backup protects files and folders, replication maintains an up-to-date mirror of your entire system, ready to launch instantly in a disaster. This means you can quickly resume operations with minimal disruption to your customers or teams, while your primary system is restored.

• How quickly can I recover?

  As soon as an issue is detected, workloads can be switched over to your ready-to-run environment in the DCS cloud.

  Recovery speed depends on the size and complexity of your setup, but our engineers work with you to define realistic RPOs and RTOs, ensuring you’re back online quickly.

• How does Veeam Cloud Connect Replication work?

  CloudCover Recover is built on Veeam Cloud Connect, which moves your data securely off-site, keeping data protected even if your primary environment is compromised.
  
  Replication and data in DCS’s UK-based CloudCover Recover repository can be monitored, managed and transferred from the Veeam console.

  If an incident occurs on-premises, your data remains safe, immutable, and ready to restore.

• Do I need extra hardware?

  No additional infrastructure is required. CloudCover Recover is delivered entirely as a cloud service, meaning there’s no hardware to purchase, maintain, or host.

  Everything is configured and monitored by our UK engineers, reducing cost, complexity, and the burden on your in-house IT team.

• What does it support?

  CloudCover Recover protects hybrid and multi-cloud environments, including workloads running in AWS, Microsoft Azure, and on-prem systems.

  Whether your infrastructure is fully cloud-based or a mix of virtual and physical servers, we ensure each workload is replicated, recoverable, and ready to run in the DCS cloud.

• What is Disaster Recovery as a Service (DRaaS)?

  DRaaS is disaster recovery delivered and managed by a specialist provider rather than run in-house. With CloudCover Recover, we host and manage your recovery environment, replication, failover and testing, so your systems are ready to run in our UK cloud the moment an incident hits, without you carrying the infrastructure or the overhead.

• What is data replication, and how is it different from backup?

  Data replication keeps a continuously updated copy of your systems in our UK cloud, so there is always a recent version ready to run. Unlike a periodic backup, replication mirrors changes as they happen, which means far less data loss and a much faster return to operation after an outage or attack.

• Do you offer data replication solutions in the UK?

  Yes. CloudCover Recover is a UK-based data replication and disaster recovery service, hosted in our Tier 3, ISO 27001-accredited UK data centres, with AES-256 encryption in flight and at rest. Your replicated data stays in the UK, ready to fail over the moment you need it.

• Is backup enough, or do I also need disaster recovery?

  Backup protects your files so you can restore data. Disaster recovery helps to protect your business operations by maintaining ready-to-launch copies of your critical systems and infrastructure. Backup answers “can I get my data back”, DR answers “can I keep operating while I do”. Most businesses need both, which is why we offer them as complementary services.

• What is a Clean Room recovery, and why does it matter?

  A Clean Room is a secure, isolated environment where your data is checked before it goes back into your live environment. After a ransomware attack, backups or replication could be infected. The Clean Room lets you validate that data is clean first, so you recover without reintroducing the infection and triggering a second incident.

• How do you recover systems after a ransomware attack?

  Each incident will be different and the exact order of a fail over and recovery process will be dictated by an indivdual customer's runbook and requirements. However, in broad terms, we fail your systems over to a ready-to-run environment in our UK cloud infrastructure so you keep operating, then, depending on the nature of the incident, use the Clean Room to verify your data is infection-free before restoring it to your primary platform. That sequence keeps you live during the incident and prevents re-infection on the way back.

• What are RTO and RPO, and how do I set them?

  RTO (Recovery Time Objective) is how quickly a system must be back. RPO (Recovery Point Objective) is how much data you can afford to lose. With CloudCover Recover, you set flexible RTOs and RPOs per workload, so costs align with risk: business-critical systems recover fastest,  while lower-priority ones have longer restore times.

• How is disaster recovery priced?

  There is no single price, because it depends on your recovery targets, the number and type of workloads, data volume, and your testing and retention needs. There is no capital outlay for failover hardware, and pricing is transparent and monthly. The more useful comparison is the cost of a single significant outage against the annual cost of being ready for one.

• What is continuous data protection (CDP)?

  Continuous data protection records every change in your environment as it happens, using always-on replication to keep a like-for-like copy with no data gaps. It suits fast-moving workloads such as retail transactions, where even minutes of lost data matter, and it can be failed over instantly.

• Does CloudCover Recover work across hybrid and multi-cloud environments?

  Yes. It can protect hybrid and multi-cloud estates, including workloads in AWS, Microsoft Azure and on-premise platforms. Whether your infrastructure is fully cloud, fully on-premise, or a mix of virtual and physical servers, each workload can be replicated and protected.

• Can I test disaster recovery without disrupting live systems?

  Yes. CloudCover Recover supports non-intrusive testing, so you can validate that failover works without affecting your production environment. Regular testing is what turns a recovery plan into recovery confidence, and we help you build it into your routine rather than discovering gaps during a real incident.